“Opening in the NEW NORMAL-equipping your staff to handle the change"

Live Webinar • Wednesday, June 10th • 10:30 am PT, 1:30 pm ET


On this webinar you’ll learn:

  • How inquiries by telephone will make your team’s skills even more important
  • How to assist customers in buying remotely or making appointments to visit the store
  • How more online research affects the time customers are willing to spend in the store
  • How to make customers feel comfortable in your store and to handle customers that are throwing caution to the wind a bit too much

Karen Barry - Senior Consultant

Karen has over 25 years of experience in training and consulting, holding a Bachelor’s Degree in Psychology and a Master’s in Organizational Management.  Her charismatic style and wit make her a highly sought after trainer, consultant, and conference speaker.

She spent her early career developing and implementing sales-oriented programs for health clubs, weight loss clinics, and matchmaking services.  While a District Manager for a clothing retailer, Karen spent several years as a Friedman Group client, implementing our sales and management programs. As a result of her success, she became a Friedman Group trainer, where she has been since 2006.

Karen’s diverse client list has included such names as Diane Von Furstenberg, Specialized Bicycles, Ashley HomeStore, Swarovski, Hard Rock Hotel, Le Creuset, Swatch, Cartier, True Value Hardware, Target, Petco, The Cosmopolitan Hotel, The Fresh Market, La Prairie, and many more. She is also sensitive to cultural differences, having facilitated for audiences in Europe, the Middle East, Asia, the Caribbean, and Australia.

For groups of 5 or 500, she creates a memorable, personalized educational experience. In one-on-one consulting, she targets specific key performance indicators to achieve real measurable results. Her ongoing follow-up and commitment to quantifiable change have led to the long-term success and loyalty of her clients.

sales@doorcounts.com • 1-888-817-6425
20752 SW 120th Ave Ste 200 Tualatin, OR 97062